Our thorough vetting process allows us to guarantee all our talent. All applicants must undergo an extensive screening process that measures communication, domain expertise, industry experience, and professional skills. To ensure every contractor meets our standards, the process typically takes 2-5 weeks.
Many companies — both large and small — face challenges with finding talent, from candidate qualifications, to team dynamics, to economics that fit their financial scale. Our unique talent solutions address all of these concerns.
Talent vetting process
1. Individual Assessment
Every applicant is evaluated on their language and communication skills. Applicants also take part in a personality assessment to make sure they are driven and truly passionate about their work.
2. Full Skills Evaluation
Applicants complete a series of assessments to test their problem-solving abilities and skills. To be accepted as a FlexTal™ talent, applicants must prove their level of expertise, and only those who pass with outstanding results advance to the next step.
3. Live Interview
Senior-level domain experts interview every applicant to test for domain knowledge, creativity, problem-solving, and communication skills through live exercises. Our screeners also review their resume, portfolio, and references to gain a complete understanding of the applicant’s background and ability to deliver customer success.
4. Trial Jobs
In this stage, applicants will be given a trial job to complete that will evaluate their ability to perform. A trial job will typically take 1-3 weeks to complete and offers the applicant a real-world scenario to demonstrate their expertise, attention to detail, and professional qualities.
5. Continued Success
We care that you’re consistently happy with your talent and their work. To guarantee you’ll be happy with your experience, all talent have a track record of continued customer success. Flextal™ is a customer-success-focused organization, and we vet both sides of the market to ensure we create the perfect match between our talent and our customers.
|Typical Employment||Freelance Marketplaces*|
|Dedicated CS Manager||✓||X||X|
|Time To Match||7-10 Days||1-4 Months||7-10 Days|
|Failure Rate||Less than 1%||High||Very High|
|Termination Costs||None||Very High||None|
*UpWork, Fiverr, Guru.com, etc.
Talent Matching Process
1. Determine Talent needs
Work with the FlexTal team to determine your needs, whether full-time, part-time, hourly, contract, or freelance. It’s essential to understand and assess your workforce needs, including the deep skills and agility for you and your organization to thrive in today’s challenging business landscape.
2. Provide Talent Details
3. Review and Finalize Talent details
After you meet with our team and verify your talent details, we will send you your estimate and terms for final review and approval. After approval, you move into customer success to kickoff the hand-matching process.
4. Interview hand-selected matches
Interview hand-selected talent matches after your kickoff call with customer success. We guarantee a perfect match. Your matching experience will reflect one of the three scenarios below:
- We have someone in our professional talent network ready to work with you immediately.
- A candidate is being vetted who matches your qualifications, and we will notify you of the completion of the vetting process.
- We currently do not have a perfect match for your job, so our recruiting and vetting teams will begin the recruiting process.
5. We Guarantee all our Talent
If you’re not 100% satisfied at any time while working with your Talent, we will match you with new Talent at absolutely no cost.